FREE shipping on orders over € 40.

Refund policy

You can return an order made in the online store within 15 days of delivery without justifying it and without additional charges.

Return costs are free if you return the order with the same courier that delivered the package and if you follow the instructions below.

Before any return contact by email ( indicating the reason for return.

Option 1)
Return via DHL Express:

You will find the label and instructions on how to return a material within the original shipment.
In the event that the label or the return instructions are not in the original shipment, contact us by mail ( to send you the refund details.

- Remove the old label.
- Stick the return label to the shipping box.
- Take the package to a DHL Parcel ServicePoint, we have more than 3,500 in the entire Peninsula and you can find the closest one here (

The ServicePoint where you deliver your shipment will give you proof of return of the shipment.

Yes, any Servicepoint that belongs to the DHL Parcel Spain network must accept your DHL Parcel For You shipment or your return; do not forget to stick the DHL Parcel label on the shipping box with the products to be returned.

Check where the closest ServicePoint is located here:

https: // www / en / individuals / send-and-receive / receive-a-shipment / dhl-servicepoints.html

Once in our warehouse, we check the condition of the items and we will return the Amount.

Option 2)
Return with another courier service.

Send us an email to indicating the transport company , tracking number and order number to return.

Once in our warehouse, we check the condition of the items and we refund the amount.